Interactive Solutions

Beverly Hills Hotel Updates In-Room Technology


[March 20, 2019] — The Viceroy L’Ermitage Beverly Hills (Calif.) recently launched advanced guestroom technology from SONIFI Solutions, ushering in a more immersive guest experience through streaming, easy-to-use menus and a newly designed remote control. Located just off Rodeo Drive’s high-end shopping district, Viceroy L’Ermitage Beverly Hills now is better capable of accommodating guest needs and maintaining their privacy with the customizable SONIFI technology.

When guests turn on the television, they are greeted by name with a powerful custom on-screen welcome message that visually amplifies the Viceroy brand. They also discover other convenient aspects such as hotel information, amenity details and an interactive program guide for easy TV channel navigation.

STAYCAST, powered by Google Chromecast, offers guests nearly endless content choices with access to more than 2,000 streamable apps. Plus, added privacy and security features appeal directly to Hollywood A-listers frequenting Viceroy L’Ermitage Beverly Hills. These tailored features ensure privacy by allowing guests to forgo entering any logins or personal information into the TV system.

OTT Streaming

Both the in-room TV and mobile app, powered by SONIFI, provide interactive on-screen ordering options for in-room dining service from Avec Nous, the property’s contemporary French bistro.

“L’Ermitage may be a classic iconic property, but our guests expect a technologically advanced experience,” Darren Clark, VP of technology at Viceroy Hotels and Resorts, said in a statement. “SONIFI’s flexible platform and industry knowledge help us deliver a premium guest experience to every screen in the room whether it’s a flat-screen on the wall or an embedded TV behind the bathroom mirror. The ability for the guest to seamlessly cast their content such as Netflix, HBO, etc., from their personal device to the TV is also a key feature for our guests.”

Read the full story on Hotel Management.