The integrated experience allows users to make requests, control the room environments, and access information using proven technologies such as Alexa for Hospitality, announced by Amazon. SONIFI will make this solution available as part of its core lineup of hospitality solutions for customers.
The partnership also includes technology integrations that combine SONIFI’s guestroom technology and Volara’s voice activation capabilities to drive a more seamless and enhanced guest experience, as was recently launched at the Fairmont Scottsdale Princess, a AAA Five Diamond resort spread across 65 acres in the Sonoran Desert of Scottsdale, Ariz. The property is among the first to offer guests a hands-free, voice-activated calling feature via Alexa for Hospitality. This voice-enabled amenity is customized to the Princess hotel and located only in premium rooms. Guests may ask the Alexa any myriad of questions or requests, from scheduling turn-down service, to playing music, dialing the Concierge Desk or asking the best place for a great steak.
Read the full story on Hospitality Technology.