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COMMERCIAL

Service of things

Nationwide service and support for the smart enterprise

Who we serve

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Direct customers

First-party service & support for SONIFI’s customers

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Technology providers

Third-party service for businesses seeking expanded field or remote technical support

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National & regional chains

Commercial establishments requiring a scale partner to execute targeted field programs

Enterprise systems integration

Turnkey design-to-delivery, maintenance & project management

 

Field service
Survey, install, break-fix

Infrastructure repairs
Optimization, testing, repair

Network connectivity
IP, coax, optical

Outdoor plant work
Horizontal boring, trenching

Hospitality Solutions Service

 

Technology integrations
Hardware, software, cloud

Device management
Compatibility, testing

Distribution
Storage, logistics, fulfillment

Remote technical assistance
24/7, U.S. based, multilingual

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Nationwide support

  • 220+ nationwide field techs with an average tenure of 15 years

  • 100+ certified contractors

  • Adept in hospitality & healthcare environments

  • Efficient & reliable site surveys, installation & support

  • Expertise in coax & IP infrastructures (wired/wireless)

  • Satellite, cable & IP distribution systems

AT&T’s SD-to-HD receiver swaps impacted thousands of locations — SONIFI provided the scale they needed to execute the project seamlessly, on time and on budget.

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Technical Assistance Center

We’re more than a help desk

SONIFI simplifies technical support by quickly learning your business through our online training. Your clients get direct dial access to experts, and you get accurate call documentation through our cloud-based phone and ticketing system.

80+

highly skilled technicians with an average tenure of 9 years

24/7

support available every day of the year

U.S.

based technical operators with multilingual support

Hospitality Solutions

third-party integration & implementation

30+ years of
making things work

We have decades of experience with TV solutions, wired and wireless internet, OTT streaming, smart room automations (door locks, temperature, lights, voice controls), and integrating with more than 60 PMS, POS and other key systems.

  • Complex projects integrating multiple technology solutions
  • Networking for converged services
  • Support for multiple devices in high-demand enterprise settings

Get nationwide field & remote support