Infrastructure expertise
You and your guests deserve the best technology experiences.
That’s why our teams have a depth of knowledge across all infrastructure types—including their challenges and long-term benefits—so your systems work, and work well.
Any environment
New construction, historic site, legacy build, renovations, upgrades, reflagging
Installations
Site survey, cabling, testing, optimization, remediation, outdoor plant work, conduits & closets
Network connectivity
Ethernet/category cable, coax/G.hn, fiber/PON
Distribution
IP, satellite, cable, headend, smart TVs, set-top boxes
Whole-property coverage
Guest rooms, front-of-house & back-of-house systems, public & outdoor areas, conference & event spaces
Get the supportive partnership you deserve before, during, and after implementations
Professional implementations
Every implementation is led end-to-end by a project management professional (PMP) to keep everything on time, at scale, and in budget.
Integrations & system design
Hardware, software, cloud, automation
TVs & hardware
Compatibility testing, procurement, liquidation
Customizations
Branding, videos, directories, guest messaging
Installations
Site survey, structured cabling, equipment, QA testing, staff training
Remote &
on-site support
After installation, every piece of technology at your property will work perfectly every time forever.
In an ideal world.
But here in the real world, SONIFI makes sure you have 24/7 access to people who can help you if and when things come up.
Ongoing consultations
Technology evolves. Guest expectations change. Your budget fluctuates. That all comes with questions about what to do next.
We make sure you have someone on your side to talk to about options and ideas.
Our customer success team is happy to connect with you anytime about:
- When you should budget to update equipment
- What new features are available
- How you can meet brand standards
- What to do if your budget, goals, or guest demographics change
- How you can get all your guest technology with one unified MSP
Creative services
Fresh content on your interactive system means more guest engagement, which means more revenue and ROI for you.
You can use the easy self-service tools to make these content updates yourself, or you can save time by enlisting our professional design team to:
- Review guest use to maximize marketing tactics
- Create promotions to increase on-prem spending
- Customize features to drive guest satisfaction & brand loyalty
- Set up automations that give more personalization with less work
- Provide input for feature capabilities & design best practices
Custom IT projects
Guest technology is our specialty, but we know there’s more to your property’s IT landscape.
Whether you have break/fix needs at a specific property or large-scale transition projects across multiple sites, our managed IT services team has the technical expertise to help.
- Hotel transitions, including technology migrations for reflagging properties
- Hardware & equipment updates, refreshes, integrations & installations
- IT assessments, technology validations & remediations
- Distribution logistics, rack builds, endpoint staging & device provisioning
- Also available: Third-party services for custom technology projects on a local, regional, or national scale for providers of IoT devices, building automation sensors, video systems, digital signage & more
See it in action
We’d love to show you how SONIFI has the people and the technology to help you stand out from the competition.