Hyatt guest technology

  • HSIA
  • IRE
  • Streaming
  • Linear TV

Guests expect the best at Hyatt properties.

Make sure all your guest-facing technology is living up to that brand reputation with SONIFI.

As a Hyatt-certified provider, we know Hyatt brand standards. We know how guests use technology. We know your budget is tight. We know how important service and support is after installation.

And we know a good partner provides much more than brand compliance.

See what you can do with SONIFI.

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Power more with Hyatt-approved HSIA from SONIFI

Whole-property Wi-Fi coverage

  • Guest rooms
  • Back-of-house systems
  • Public & outdoor areas
  • Conference & event spaces

Custom network design

  • Consultations about your needs & goals
  • Site surveys to assess best options
  • Full-service & select-service solutions
  • New builds, upgrades & reflagging

Ongoing 24/7 support

  • Remote network monitoring
  • Proactive security scans
  • Vulnerability & issue remediation
  • 24/7 technical assistance for guests & staff

Reliability & contingency

  • Simple network management
  • Wireless access points
  • Redundancy plans
  • Backup equipment

Internet for any infrastructure

  • Ethernet (Cat5e/6)
  • PON & AON (fiber)
  • G.hn (coax)

The best network security

  • VLAN segmentation
  • Firmware updates
  • Firewalls & access gateways
  • Access management

SONIFI is your one provider

for installations, upgrades, service, maintenance, billing, and ongoing support.

Hyatt IRE
A TV that’s much more than just a TV

Hyatt’s brand standard In Room Entertainment (IRE) platform transforms the in-room TV into an impressive amenity for guests and a revenue-driver for your property.

  • Unified branding that highlights the Hyatt experience guests expect & trust
  • The best of Hyatt brand content, including promotions of WOH & your property
  • Digital directory to showcase your property’s amenities, services & revenue centers
  • Interactive features & program guides that are intuitive & engaging for guests
  • Seamless integrations with the World of Hyatt app & your PMS systems(?)
  • Around-the-clock support for you & your guests from SONIFI’s technical teams

Hyatt IRE entertainment

Go beyond what’s expected to give guests everything they want to watch, from at-home comforts to still-in-theater movies.

Live TV

To give guests their favorite shows, sports, and news channels at the best price for you, get your Hyatt brand standard free-to-guest TV lineup from DIRECTV.

Streaming

STAYCAST, the easiest and most secure OTT streaming solution for hospitality, integrates with the WOH app to let guests stream from 5000+ apps to the in-room TV.

In-theater movies

Add video on demand (VOD) selections to your IRE system for free! Guests can rent the latest box office hits and hundreds of other titles, and you get a revenue share.

Your one-stop shop for Hyatt guest technology

Because your guests expect the best experiences, and your staff deserve the best support, SONIFI is the Hyatt-certified guest technology partner you need.

Simplified operations with one experienced MSP

Get all your Wi-Fi and in-room entertainment up to Hyatt brand standards with SONIFI for a faster timeline, less disruption, and more convenience.

Support from the best in the business

Back up your guest technology with remote monitoring, proactive maintenance, 24/7 guest and staff technical assistance, and a nationwide network of technicians available for on-site help.

A partner for your ongoing success

Whether you’re upgrading, reflagging, or opening a new property, SONIFI’s teams of experts are here to consult about the best options for your infrastructure, budget, and goals.
Meet SONIFI

Go beyond brand compliance and set a new standard for Hyatt hospitality

Get started with SONIFI