SONIFI leads the industry in delivering flexible, comprehensive hospitality solutions. We help hotels enhance the guest experience, build loyalty and improve their economics in an increasingly complex technology environment.
Make more money; spend less. It’s the formula for a healthy bottom line. Our partnerships put you in a position to spread the investment – and share the wealth.
What sets your hotel apart? Use our platform to show your guests. Tell them. Sell them. And ultimately, connect with them. To give you the edge you need.
You’re in the service business; downtime is not an option. Our enterprise platforms outlast anything else on the market and can take whatever your guests dish out.
What if guests could watch everything on your TV that they can at home – and more? On demand or Free to Guest, we’ll help you give them what they want in a world where content is king.
Your brand standards are constantly changing. That’s why our solutions are flexible enough to keep you current as expectations shift.
With SONIFI, you have the power. To manage lineups and content remotely, monitor usage and make other changes on the fly, whenever you want.
Meeting your guests’ ever increasing bandwidth demands can take its toll on your budget. We’ll solve your broadband challenges without compromising your guest satisfaction or your economics.
Guests’ broadband expectations run the gamut. Some want the basics for free; others want much more – and will pay for it. Our solutions bring guests’ needs, your brand standards and your economics together.
With Internet solutions that scale – and professionals who know the territory – you can entrust your broadband future to us.
Engage your guests on their terms. With the STAYConnect Mobile App carrying your brand, you can target them with promotions and information to build long and loyal relationships. The more touchpoints you offer, the greater your potential revenue per guest.
Go where your guests are. STAYConnect extends your reach outside the walls of your hotel – and beyond the time of their stay. Already have your own app? We can integrate the two to offer your guests a TV remote on the devices they use most.
Programming guides and TV remote functions on a mobile device? We’ve built an app for that. You can even take it to the next level by using our available API to integrate it with your own app – so you don’t have to build it yourself.
Tired of overpaying for Free to Guest channels? Our partnerships with trusted, top-tier marketers bring you the opportunity to meet your FTG needs at no cost you – and without taxing your staff.
Our hotel TV viewership is more than double the reach of the leading cable company. That gets advertisers’ attention – and gives you access to content and viewership information nobody else can offer.
Your diverse, ad-supported content is delivered on an interactive platform that has proven its reliability in thousands of hotels a year. And all content is professionally managed and monitored.
Unlock the potential of your guest room TVs! Our professionals can help you extend your brand, enhance your guest experience and drive messages to your guests. Adding value to your rooms while reducing costs.
Set your hotel apart and connect with your guests while they’re in their rooms or anywhere else on your property. Plus, drive loyalty with solutions that satisfy today’s tech-savvy guests.
You can access, update and deploy your content from anywhere. And our experts are at your service to help you achieve your goals through a custom created solution that meets your hotel’s unique needs.
LOOKING FOR A BETTER WAY TO INTERACT WITH PATIENTS? WITH SHARED DECISION MAKING TOOLS, UNDERSTANDABLE EDUCATION AND PERSONALIZED INFORMATION, OUR HEALTHCARE SOLUTION ENSURES PATIENTS ARE ACTIVE PARTICIPANTS IN THEIR CARE.
Communicating with patients and families has never been more important. Use the SONIFI HEALTH enterprise platform to improve the patient experience, improve outcomes and lower costs.
Care teams have more responsibilities -
and fewer resources to get them done.
An integrated communications platform can deliver information to patients when they're most receptive and in ways that are easiest for them to understand.
Ensure you're getting the most from your integrated IT systems. Our platform is designed for easy integration and requires no maintenance.
Patients and families armed with the right information are more likely to participate in their care. And research shows that engaged patients will have improved outcomes.
When education is delivered and charted more efficiently, care team members have more time to spend at a patient's bedside.
An integrated communications system helps save time and resources. With access to information from other systems, we help you tailor the patient experience for each individual.
By tailoring the patient experience, you can deliver specific information that engages patients and families in their care. Result? Reduced care delivery costs and improved outcomes.
Real time, patient-specific care information saves time for your care team and can improve their interactions with patients and their families.
Quality care depends on giving patients, families and care team members the information they need, when they need it. The “push” and “pull” capabilities of our integration engine make it happen.
In SONIFI HEALTH, you have a partner who understands how to make technology friendlier for your patients.
Your communication platform will run smoothly and do what's it's supposed to – not detracting from your delivery of care, but enhancing it.
You get a proven enterprise platform that is designed, installed and serviced by professionals, for professionals. So you can focus on your areas of expertise.
Providing amenities like games and movies can improve the perception of your facility and improve the patient experience.
Patients and families who are more informed and more comfortable with their experience are more likely to have improved outcomes.
Save time and resources by tapping in to the weath of information already stored in other systems; our integration capabilities will help you tailor a unique experience for each patient.
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We welcome your inquiries.
For the latest news about our partnerships, people and solutions, this is the place to start. Check back often - there's always something new happening.
Tom Storey, President, Hospitality for SONIFI, contributed his insights to the October 2013 issue of Hotel Business Review. Topics of discussion include the ever increasing demands for connectivity by today's "connected guests", as well as results of a survey of more than 4,000 frequent travelers conducted by SONIFI earlier this year.
LodgeNet Healthcare is now known as SONIFI HEALTH Solutions. In addition, the company is expanding its suite of solutions beyond the patient room television to support patient and family engagement throughout the care process.
LodgeNet announces its new identity as SONIFI Solutions and outlines a business-to-business strategy based on giving more visibility and control to its customers.
SONIFI Solutions, formerly LodgeNet Interactive, unveils an innovative, flexible content and connectivity solution that enables hoteliers to affordably enhance their in-room free-to-guest and paid entertainment experience.
SONIFI Solutions, formerly LodgeNet Interactive, announces an innovative broadband/high-speed Internet access (HSIA) promotion enabling hoteliers to save up to 50% on their HSIA support fees.
LodgeNet names George Rose to lead corporate legal and business affairs, provide the framework for the company’s compliance and security policies and lead continuing expansion into the healthcare industry.
LodgeNet hires Thomas (Tom) Storey as President of Hospitality. Storey will be responsible for leading all of the company’s hospitality related strategic initiatives and operational activities.
has led the acquisition of LodgeNet Interactive
Corporation, concurrent with an approximately $70 million recapitalization of the company and a new $358 million long term
An expanded strategic relationship between Colony Capital and DIRECTV will provide upgraded hospitality and healthcare services for LodgeNet customers, as well as a unique HDTV financing program.
WHAT DO GOOD LEADERS DO? THEY LISTEN. YOU’VE TOLD US WHAT YOU WANT, AND WHAT MATTERS TO YOU. THAT’S WHAT SETS OUR FOCUS. AND THAT’S HOW WE’LL KEEP OPERATING. BECAUSE NOBODY KNOWS THE INDUSTRY BETTER THAN THE ONES WHO'VE BEEN THERE.
Chief Executive Officer
General Counsel and Corporate Secretary
Chief Financial Officer
Ed Kaufman joined the Company in November 2013, and is responsible for the strategic planning and oversight of all of SONIFI’s global legal business affairs. Ed has extensive experience that includes more than 15 years as a General Counsel at leading media, entertainment and consumer product companies. Most recently, Ed was the President of THQ Inc. (THQ) where he managed and oversaw all aspects of the wind down of the THQ estate. Prior to that Kaufman was Executive Vice President, Business and Legal Affairs and Corporate Secretary of THQ. Previous to joining THQ, Ed spent more than 11 years as the Executive Vice President, General Counsel and Corporate Secretary of World Wrestling Entertainment, Inc. (WWE ). Ed’s additional entertainment industry experience includes senior management roles with Hanna-Barbera, Inc., and National Broadcasting Company, Inc., (NBC). Ed’s background also includes positions with a major Los Angeles based financial institution and a San Francisco law firm.
BOARD OF DIRECTORS
Global Eagle Entertainment
PAR Capital Management
Media Content Capital
SONIFI Solutions, Inc. ("SONIFI")
Effective September 5, 2013
1. ACCEPTANCE OF TERMS
Your use of this SONIFI Website (“Site”) is subject to the following Terms of Service (“Terms”), which may be updated by SONIFI from time to time without notice to you. In consideration of your use of the this Site, you represent that you are of legal age and of sound mind and able to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction..
You agree to indemnify and hold SONIFI, and its subsidiaries, affiliates, officers, agents and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of content you submit, post, transmit or make available through the Site, your use of the Site, your violation of these Terms, or your violation of any rights of another.
4. USER CONDUCT
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Site. Further, you agree to use the Site only for lawful purposes and agree not to take any action that might compromise the security of this Site, render the Site inaccessible to others or otherwise cause damage to the Site or its content. You agree not to add to, remove or otherwise modify the content contained on this Site or attempt to access content that is not intended for you. You agree not to sue the Site in any manner that might interfere with the rights of third parties.
The Site may provide, or third parties may provide, links to the World Wide Web or other resources. You acknowledge and agree that SONIFI has no control over such other sites and resources, and you acknowledge and agree that SONIFI is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that SONIFI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
6. COPYRIGHT AND TRADEMARK
All materials contained on the Site are Copyright © 2013, SONIFI Solutions, Inc. All rights reserved. In the event you claim that any work of yours has been copied in a way that constitutes copyright infringement, on either this Site or through use of any SONIFI product or service, please refer to our Copyright Policy.
The trademarks, trade names, logos, service marks and products (collectively the “Trademarks”) displayed on the Site are registered and unregistered marks of SONIFI and others. Nothing contained in the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of SONIFI or such third party that may own the Trademarks displayed on the Site. Your use of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms, is strictly prohibited.
7. DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SONIFI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
SONIFI MAKES NO WARRANTY THAT (I) THE SITE WILL MEET YOUR REQUIREMENTS, (II) THE SITE AVAILABILITY WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, AND (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SONIFI OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
A SMALL PERCENTAGE OF USERS MAY EXPERIENCE EPILEPTIC SEIZURES WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS ON A COMPUTER SCREEN OR WHILE USING THE SITE. CERTAIN CONDITIONS MAY INDUCE PREVIOUSLY UNDETECTED EPILEPTIC SYMPTOMS EVEN IN USERS WHO HAVE NO HISTORY OF PRIOR SEIZURES OR EPILEPSY. IF YOU, OR ANYONE IN YOUR FAMILY, HAVE AN EPILEPTIC CONDITION, CONSULT YOUR PHYSICIAN PRIOR TO USING THE SITE. IMMEDIATELY DISCONTINUE USE OF THE SERVICE AND CONSULT YOUR PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING THE SERVICE: DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS.
8. LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT SONIFI SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SONIFI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SITE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (V) ANY OTHER MATTER RELATING TO THE SITE.
9. EXCLUSIONS AND LIMITATIONS
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of Sections 7 and 8 may not apply to you.
SONIFI Solutions, Inc. ("SONIFI")
Effective September 5, 2013
1. WHAT INFORMATION WE COLLECT
Information You Provide:
In order to participate in various online programs or services offered through www.sonifi.com, you may be asked to provide certain personally identifiable information to us such as your name, mailing address, e-mail address, and phone number. You can choose not to provide this information but then you might not be able to participate in some services available on the Website.
Information We Collect Automatically:
2. HOW YOUR INFORMATION IS USED
When you provide personally identifiable information to SONIFI, we use it to conduct business with you, improve our products and services, and improve the content of our sites. We may also use it to send you information about our products and services. We will not sell your information to a third party, without your permission. Examples of ways in which SONIFI may share your personal information include:
To another company contracted to provide support on our behalf but only to provide those support services;
To a subsidiary, other affiliated company, or joint venture, but not for marketing purposes or contrary to your expressed choices;
To a business acquiring our business in connection with the sale or transfer of all of our business or assets.
3. SHARING INFORMATION
Though we use reasonable efforts to preserve user privacy, on occasion we may need to disclose personally identifiable information when we have a good faith belief that such disclosure is necessary to comply with a judicial proceeding, a subpoena, a court order, law enforcement request, or other legal process.
4. USE OF THIS WEBSITE BY CHILDREN
We recommend that parents advise their children to check with them before entering information on any Website and that parents discuss with their children restrictions with respect to the types of personal information that they would prefer not be disclosed. We do not intentionally collect any personally identifiable information from children under the age of 13.
We use reasonable efforts to protect our users’ information.
7. NOTIFICATION OF CHANGES
SONIFI reserves the right to change or update this policy at any time by posting a notice to that effect on this site and other places we deem appropriate so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
8. CONTACT INFORMATION
SONIFI Solutions, Inc. ("SONIFI")
SONIFI respects the intellectual property rights of content creators. We explicitly prohibit our content providers from using any SONIFI channels/Website(s) or other SONIFI services, including without limitation channels/Website(s) or services provided by our subsidiaries or affiliates (collectively, the “SONIFI System”) to publish or transmit materials in violation of another party’s copyrights. The following Copyright Policy describes how SONIFI responds to copyright owners who believe their copyrights are violated by material contained on the SONIFI System and how SONIFI content providers may dispute such allegations. In accordance with the Digital Millennium Copyright Act (“DMCA”), SONIFI responds to a Notice of Alleged Copyright Infringement, described in Section A below, by promptly removing or disabling public access to the allegedly infringing material. SONIFI content providers who believe their content was removed or disabled as a result of mistake or misidentification may submit a Counter Notification, as described in Section B.
A. Copyright Owners Alleging Infringement
Copyright owners who believe their creative works are accessible via the SONIFI System in violation of their rights may submit a written Notification of Alleged Copyright Infringement (“Notification”) by fax, mail or e-mail, containing the following information, as provided in DMCA, 17 U.S.C. § 512(c)(3):
1. Identification of the specific copyrighted work you claim to have been infringed, described with sufficient detail, including a URL if appropriate, for SONIFI to locate your work. For example, you might state: “My copyrighted work appears at http://www.my-website-name.com/my-creative-work.html.” If you have multiple copyrighted works at a single online site that are included in this single Notification, provide a representative list of the works at that site.
2. Identification of the specific material located on the SONIFI System that you claim infringes upon the work you described in Item 1, described with sufficient detail for us to locate the allegedly infringing material on our system. For example, you might state: “The content described as [insert description of content] that appears on Channel X at [insert hotel information] infringes upon my copyright.”
3. Your contact information, including at a minimum: your name, mailing address, telephone, and if available, an e-mail address.
4. The statement: “I declare under penalty of perjury that I have a good faith belief that the use of the material identified in this Notification is not authorized by the copyright owner, its agent, or the law.”
5. The statement: “I declare under penalty of perjury that the information in this Notification is true and that I am the owner, or authorized to act on behalf of the owner, of an exclusive right in the material for which I am alleging infringement.”
6. An electronic or physical signature of the copyright owner, or a person authorized to act on behalf of the owner.
Notifications that do not adequately comply with the preceding requirements may delay SONIFI’s response, or in some cases may be disregarded.
If your Notification materially misrepresents a claim that content accessible via the SONIFI System infringes upon your copyright, you may be liable for damages, including attorneys’ fees and other costs. As a precaution, if you are in doubt whether the material identified in Item 2 infringes the copyrighted material you identified in Item 1, we recommend you consult legal counsel before submitting this Notification.
Submit the Notification by fax, mail, or e-mail to the attention of SONIFI’s Designated Copyright Agent at:
3900 West Innovation Street
Sioux Falls, SD 57107-7002
Fax: (605) 988-2910
After SONIFI receives your Notification, we will expeditiously remove or disable access to the disputed material and promptly notify the SONIFI content provider of our actions. The SONIFI content provider may then file a Counter Notice, as described below. If SONIFI receives a valid Counter Notice from the content provider, we will promptly send you a copy of the notice and inform you that we will replace the removed material or restore access to it in no sooner than ten (10) and no later than fourteen (14) business days from receipt of the Counter Notice, unless you notify our Designated Copyright Agent that you have filed suit in U.S. District Court seeking an injunction against the SONIFI content provider.
B. SONIFI Content Providers Alleging Mistake or Misidentification in Removal of Content
SONIFI content providers who believe that we removed or disabled access to their content as a result of mistake or misidentification may contest our actions by submitting a Counter Notification, containing the following information, as provided in DMCA, 17 U.S.C. § 512(g)(2) and (3):
1. Identification of the specific material that you believe was removed from the SONIFI System or to which access has been disabled, and the location or URL where the material appeared before it was removed.
2. The statement: “I declare under penalty of perjury that I have a good faith belief that the allegedly infringing material was removed or disabled as a result of mistake or misidentification.”
3. Your contact information, including, at a minimum: your name, mailing address, telephone, and if available, an e-mail address.
4. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district that includes your mailing address (or if you live outside the United States, for any judicial district in which the SONIFI System can be accessed) and that you will accept service of process from the party who submitted the Notification or an agent of such person.
5. An electronic or physical signature, from you or other person authorized to act on behalf of the owner of material that was removed.
Submit the Counter Notice by fax, mail, or e-mail to the attention of SONIFI’s Designated Copyright Agent at:
3900 West Innovation Street
Sioux Falls, SD 57107-7002
Fax: (605) 988-2910
If your Counter Notice meets the requirements described above, SONIFI will send a copy of the Counter Notice to the original complaining party, explaining that SONIFI will replace or restore access to the disputed content no sooner than ten (10) and no later than fourteen (14) business days from receipt of the Counter Notice, unless that party notifies our Designated Copyright Agent that he has filed suit in U.S. District Court seeking an injunction against your continued use of the disputed content.
If your Counter Notice materially misrepresents that the content was removed or disabled by mistake or misidentification, you may be liable for damages, including attorneys’ fees and other costs. As a precaution, if you are in doubt whether the material identified in Item 1 was removed or disabled as a result of mistake or misidentification, we recommend you consult legal counsel before submitting this Counter Notice. Notwithstanding anything in this Policy to the contrary, SONIFI reserves the right to remove any content at any time at its sole discretion.