internet-woman-night-bed-hero-1650x600

Hyatt Brand Solutions

In-room entertainment, casting, linear TV and HSIA

Seamless guest experiences. One provider.

Simplify operations with one experienced provider for all Hyatt guest-facing technology.

interactive-tv-blue

In Room Entertainment (IRE)

Broad array of interactivity & entertainment, including OTT streaming plus DIRECTV® HD programming

internet-wifi-signal-icon-blue

HSIA

Multiple reliable high-speed internet access solutions via Ethernet, fiber & DOCSIS (coax) to meet brand standards

van-service-support-icon-blue

Support

Unparalleled & accessible support system to maximize system uptime

Our guests deserve the best, and SONIFI has a proven track record of superior, secure service. They have been true teammates at every turn.

Jeff Bzdawka Senior Vice President – Global Hotel Technology

In Room Entertainment (IRE)

This brand standard delivers a completely customized and full-featured interactive TV experience that is seamlessly integrated with the World of Hyatt app.

  • Unified main menu

Elevates features, channel programming information & custom applications

  • Interactive program guide

Provides program descriptions, schedules & simple channel tuning

  • Streaming

Integrates with the WOH app, enabling guests to stream their favorite content from 2000+ apps to the hotel room TV

Hyatt
  • Hyatt-branded content

Includes WOH videos, fitness on demand & other branded content

  • In-theater movies

Gives guests access to on-demand movies still playing in theaters

  • Hotel directory

Promotes property services, amenities & local area information with photos & descriptions

streaming from google chromecast

STAYCAST enables endless entertainment with 2000+ apps to stream to the hotel room TV

learn more
OTT Streaming
Mobile Checkout

High Speed Internet Access (HSIA)

Our internet solutions enhance the guest experience and simplify your back of house, all while meeting the latest brand standards.

  • Custom network design
  • Guest satisfaction improvement program
  • Worry-free reliability
  • Proactive monitoring & 24/7 network operations center
  • Technical assistance number for guests and hoteliers
High-Quality Installs SAVE TIME AND MONEY

Our nationwide team is experienced with IP, coax, MATV, low-voltage wiring and outdoor plant work to ensure efficient, high-quality execution.

coax-cables-hero-1650x600
field-service-map-location-van-750x500

The best in the business

We have the most experienced and most accessible team in the business for a worry-free install, reliable maintenance and responsive troubleshooting.

  • On-site technical assistance within 2 hours from any U.S. customer
  • 220+ nationwide field techs with an average tenure of 15 years
  • 24/7 U.S.-based call center staffed every day of the year
  • 100+ installation contractors cross-trained to handle multiple services (IRE, HSIA, FTG, streaming & more)

IRE + FTG + HSIA: Better together

Successful technology upgrades require hotels to maximize their investment by selecting cost-effective solutions installed with limited service interruptions.

people-distribution-icon-blue

Expedited timeline

Reduced time surveying, contracting & installing

hotel-key-icon-blue

Less disruption

Fewer room visits & service interruptions

24hr-call-service-support-icon-blue

More convenience

One provider for service, maintenance, billing & more

Ready to learn more?

SONIFI is certified by Hyatt for In Room Entertainment and HSIA internet. We are your one provider for entertainment, internet, streaming and support.