Nationwide field service
We have a large team of certified technicians available throughout the U.S. and Canada for on-site installations and maintenance.
Our team of fully trained experts are here to support you
SONIFI’s customer service team is dedicated to helping you and your property succeed.
We have been the leader in providing seamless technology experiences for more than 40 years to the hospitality, healthcare and commercial industries. During this time, we’ve continuously adapted our systems, engineered new innovations, and evolved as needs of our customers have.
SONIFI support is nationwide. We have over 200 certified technicians across the U.S. & Canada. Our highly trained team provides efficient and reliable site surveys, installations and maintenance. This training paired with their expertise in coax & IP infrastructures and satellite, cable & IP distribution is all to support our customers.
Our Technical Assistance Center provides support and experience you can trust. SONIFI customer service employs technical operators that give customers direct-dial access to fully trained experts who can remediate issues remotely (such as login help) and send on-site help. When it comes to hospitality technology customer service, SONIFI tech support is the industry leader.
We have a large team of certified technicians available throughout the U.S. and Canada for on-site installations and maintenance.
Our technical assistance center is staffed by SONIFI employees with multilingual support available any day, any time.
Remote monitoring identifies issues and enables proactive resolution before impacting the end-user experience.