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Here to help you

with 24/7 customer support

Remote technical assistance

For any questions or troubleshooting issues you have, our technical support team is here around the clock to help you.

If you’re a current SONIFI customer and need assistance now, email us at support@sonifi.com or call us at 1-888-563-4363.

70+

highly skilled technicians

24/7

support available every day of the year

1

call for all your SONIFI products & services

Proactive monitoring & maintenance

Behind the scenes, your SONIFI technology is remotely monitored by our team of NOC experts who help increase your uptime with preventive maintenance.

Comprehensive security protocols—including continuous vulnerability monitoring and timely software updates—make sure your systems are resilient and protected.

Automated alerts give our NOC team a heads up about any problems so they can proactively resolve the issues before they affect anything at your property.

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On-site service

If there’s something that needs attention at your property, SONIFI has a network of more than 200 certified field service technicians across the U.S. and Canada to quickly get everything back on track.

Cross-trained expertise

  • Wired & wireless networking
  • Satellite, cable & IP distribution
  • New construction & legacy wiring
  • Outdoor plant work

Service dispatch

  • Site surveys
  • Troubleshooting
  • Maintenance
  • Break/fix repairs

Installations & upgrades

  • Headend, in-room, FOH & BOH
  • Technology integrations
  • Compatibility & testing
  • Optimization & remediation

What can we help you with?